The Daytime Warming Shelter (DWS) is in need of volunteers in the following areas. We will also have weekly staff and volunteer meetings on Wednesday mornings, before the DWS opens for the day.

If you would like to volunteer, please contact Sarah Gillmore or Z! Haukeness at (608) 371-WARM.

Beating the Winter Blues

  • Keep track of games, books, magazines, etc. Remove broken, incomplete, or outdated material.
  • Find donations to keep current stock; report needs to Donation Depot volunteer team
  • Host twice monthly forum for guests to share what activities they’d like to do and report at a Wednesday team meeting

Clean Towels

  • Pick up used towels and launder them
  • Bring back to DSW for the next day’s use
  • Gather donations for laundry supplies

Donation Depot

  • Made donation receipt forms available to donors; keep copy of form
  • Adhere to DWS donation list / Thank all donors, even if we can’t take their items
  • Make available information/directions to alternative donation sites
  • Keep inventory of this information stocked/current/available
  • Maintain donation Depot room – keep only needed items in stock, other items to be taken to alternative donation site (i.e. St Vincent DePaul, Goodwill, Salvation Army) on a weekly or more frequent basis

Information and Referral

  • Keep bulletin boards and/or information areas stocked with current community resource information
  • Host weekly information workshop (bring in agency representative to do a presentation and/or similar)
  • Staff a table at DWS to meet with guests to provide information, answer questions, refer, and/or problem-solve;
  • Be aware of housing, employment, health, substance abuse, family, spiritual resources, etc.
  • Maintain ride-sharing communication board & community communication board (for guests, staff, etc)

Life Goals Help Desk (Case Management)

  • Porchlight Outreach staff (Sina) will have a significant role in providing case management assistance
  • Aid in completion of housing applications, employment documentation, contacting Landlords, basic needs help, etc
  • Help guests identify goals and task break-down towards meeting goals

Neighborhood Watch

“Eyes on the Street” Team members

  • Wear DWS green jackets and stroll around the block, intermittently, throughout DWS hours of operation
  • This will occur at least hourly, if not more frequently;
  • Identify and respond to potential neighbor/community concerns, as appropriate; get a staff member for assistance

Storage Safety

  • Keep updated list of guests storing personal items
  • Insure all items have guest’s name and contact information on them
  • Help guests access their belongings, as needed (belongings will be in secure location and volunteer will need to retrieve and put back belongings throughout shift)
  • Problem solve to help guests meet their storage goals; make sure Storage Contracts in place for all guests using this service
  • Report storage goings-on during Wednesday team meetings; triage if needs immediate resolution

Shower Safety


  • Maintain shower sign-up list and problem-solve to accommodate individuals with disabilities and/or other privacy needs
  • Keep inventory of shower supplies (towels, soaps, shampoos, etc) and shower conditions. Report inventory during Wednesday team meetings; triage if report needs to be made immediately (ex. drain is backing up, etc).
  • Be available near showers while in use, to insure privacy for guest(s); be available if emergency occurs and help is needed

Snacks and Drinks

  • Problem-solve and/or team with lunch providers (T B A) daily, as needed
  • Maintain inventory of snacks, drinks, and eating/drinking supplies; report information at Wednesday team meeting.
  • Make sure coffee is available and fresh, along with coffee needs (cups, sweetener, creamer, etc)
  • Keep coffee/snack areas clean; not all guests are able to clean up their spills

Smokers’ Corner

  • Make sure butt cans are emptied regularly, to avoid fire hazard
  • Encourage guests to use butt cans
  • Make sure smoking area has seating and safe walkways
  • Periodically rake butts on ground into pile and place into trash

If you would like to volunteer, please contact Sarah Gillmore or Z Haukeness at (608) 371-9276.



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(608) 371-WARM
Note: You must dial '608' first.


8 a.m. to 4:30 p.m.
(7 days a week, until March 31st)


827 East Washington Ave.
Madison, WI 53703
(former Lussier Teen Center)


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